http://blog.barrycommunications.com Insights and observations from Barry Communications Mon, 09 Nov 2009 16:33:11 +0000 http://backend.userland.com/rss092 en Everyone who is a member of the ShoreTel team already knows that our extreme focus on CUSTOMER SATISFACTION has earned ShoreTel a large group of raving fan customers.  Most of us are also familiar with Nemertes and know that it is an independent research firm that surveys businesses to measure ... http://blog.barrycommunications.com/voip/shoretel-wins-nemertes-report-for-6th-year-in-a-row For customers with SIP Trunking please use Google’s 411 Free Service #’s. Google’s 411 Service is 1-800-GOOG-411 (18004664411) for Business Listings only; Residential 411 is 1-800-FREE-411 (18003733411) It is the best, easiest and FREE way to find numbers. http://blog.barrycommunications.com/voip/411-service-for-sip-customers It is official - ShoreTel asked us to do a case study on our customer, Better Business Bureau. We were able to save them money each month, integrate several sites and help increase their productivity - I would say it was a win for all. We will be posting it ... http://blog.barrycommunications.com/voip/better-business-bureau-case-study Very cool...we are finally up and running on our ShoreTel conference center using features like IM and web conferencing. Since we all work from different places (homes, cars, customers sites and sometimes the office) it is such an easy way to ask a colleague a quick question that doesn't warrant ... http://blog.barrycommunications.com/voip/we-are-using-shoretel-im-now